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At all3sports.com we take customer service very seriously. We want to make sure that you feel good about your shopping experience. Read below for comments from our customers regarding their shopping experience. We want to thank all of our customers who have taken the time to send us their comments! all3sports.com Customer Testimonials
Dennis R. - Chicago, IL
My bike has arrived within 2 days of my order... thank you very much. I have not taken her out of the box yet as I am at work but I wanted to let you know that I appreciated the great service so far.
Jeffrey S. - Alamogordo, NM
You guys are awesome! I just recieved my new bike and I cannot wait to put the first 100 miles on it. Shipping was super fast and I cannot begin to thank all of you for the help.
Robert Z. - Cumming, GA
I really appreciate the service that I received from you and the store at ALL3SPORTS. Everything about the experience was perfect. The bike is exceptional – I got to take it out yesterday and what a ride! The position is very comfortable and extremely powerful. On my old bike I would have to ride for 15-20 minutes before I was warm enough to get aero. Not with my new fit – I am able to go right into aero position which I am sure is going to make a huge difference at 112 miles. The frame is fast and very stiff. I didn’t quite get what stiffness was all about until riding the Plasma. The bike just goes ... my expectations were more than exceeded.
Jim M. - Sandy, UT
Matt & Merri – Thank you for helping me build my dream bike and make it a reality! I had a lot of concerns about doing this process long-distance but you were always responsive to my questions and made me feel 100% assured I was dealing with a top notch outfit.
Matt – Thanks to you for always answering my questions in a timely manner and helping me sort through some challenging technical issues.
Merri – Thanks for your great customer service and attitude. I appreciate the way you handled the issue with my brake levers and for the way you made me feel like it was your #1 priority for the day.
All3sports is a class outfit with great people and excellent service. I would recommend you guys to all my friends.
Take care. See you on the roads.
Ken B. - Atlanta, GA
YOU GUYS ROCK!
Bill, I really appreciate both you and Matt being so on top of this. I wish this type of customer service was typical of every organization.
You have the raised the bar so high, nobody else will EVER match ALL3!
Thanks again for all of your persistence!!
Grant B. - Atlanta, GA
I am writing to recognize and appreciate the exemplary customer service I received from Matt C. at All3Sports.
Recently, I decided to purchase a new road bike frameset. The Cervelo SLC-SL was among several bike I considered and I arranged for a fitting. Because there was not a 56cm frameset built out_ Matt arranged for me to test ride the owner_s Carbon Soloist. I considered this _above and beyond_ service and it made it easy for me to finally decide to go with the SLC-SL.
I bought a Kuota Kalibur TT bike last Spring from All3Sports. It is easy for me to keep coming back and recommend the shop to others with this dedicated service and focus on meeting customer needs.
Thanks!
Mike F. - Chantilly, VA
I have been an all3sports customer for several years now. I just wanted to write to say how much I appreciate your customer service. When ever I speak to a customer service representative on the phone, he or she has always been friendly, knowledgeable, and willing to patiently answer all of my questions. While these attributes should be mandatory for anyone working in sales, experience has taught me that such is not always the case. That said, THANK YOU for the consistent level of quality customer service. I remain a completely satisfied customer.
Mike K. - Boca Raton, FL
I love all the gear I purchased from you guys. Your service is excellent.
Thanks
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